Customer Support
We're Here to Help
Installation help, exchanges, troubleshooting — get answers fast
24/7 SUPPORT
Chat with our Support Assistant
Get instant answers to installation questions and common issues.
For complex issues, email support@mail.rogersmediastore.com
Common Issues
Exchanges & Replacements
Ordered Mac instead of Windows? Disc arrived damaged? We handle exchanges directly and quickly.
Contact us directly:
support@mail.rogersmediastore.comReturns
We offer a 30-day no-questions-asked return policy. If you purchased on eBay, simply use their return system.
- Go to your eBay Purchase History
- Find the item and select "Return this item"
- Returns are approved immediately
Submit a Support Ticket
Need specific help? Fill out the form below and our team will get back to you within 24 hours.